Shipping and Returns
Shipping
At Community Tip Top, we are committed to delivering your orders promptly and reliably. Here are our shipping rates and estimated delivery times:
Europe
- Shipping Cost: €4.99 (Free for orders over €50)
- Delivery Time: 4-7 working days
Europe Express
- Shipping Cost: €15.99
- Delivery Time: 1-3 working days
United Kingdom
- Shipping Cost: £4.99 (Free for orders over £50)
- Delivery Time: 4-7 working days
United States/Canada
- Shipping Cost: $4.99 (Free for orders over ($50)
- Delivery Time: 4-7 working days
Rest Of World
- Shipping Cost: €9.99
- Delivery Time: 6-9 working days
Please note that delivery times are estimates, and actual delivery may vary depending on your location. We provide a tracking number 24-48 hours after your order is dispatched, so you can easily keep an eye on your package's journey. Thank you for choosing Community Tip Top for your fashion needs.
Community Tip Top Return Policy
At Community Tip Top, we take pride in our commitment to providing personalized products that are specially created for each and every one of our customers. We understand that when it comes to fashion, one size does not fit all. That's why we go the extra mile to ensure that your t-shirt is made just for you.
Due to the unique nature of our products, we do not offer returns. Each t-shirt is carefully crafted to meet your specific preferences and requirements, making it impossible for us to resell or reuse the item. We believe in minimizing waste and maximizing customer satisfaction, which is why we focus on creating a product that is tailored to your individual style.
When you place an order with us, our team of skilled artisans and designers work diligently to bring your vision to life. From selecting the finest materials to applying intricate details, every step of the production process is carried out with precision and care. We understand that you have a vision for your t-shirt, and we are dedicated to bringing that vision to reality.
By offering custom styles and high-quality materials, we ensure that your t-shirt not only fits perfectly but also stands the test of time. Our commitment to durability means that you can enjoy your personalized t-shirt for years to come, whether you're lounging at home or hitting the gym.
We understand that purchasing a customized product can be a big decision, which is why we strive to provide detailed product descriptions and images to help you make an informed choice. If you have any questions or concerns about our products, our friendly customer support team is always here to assist you.
Thank you for choosing Community Tip Top for your personalized t-shirt needs. We appreciate your trust in our craftsmanship and look forward to creating a unique and stylish t-shirt that reflects your individuality.
Items Excluded from Returns
Certain items are not eligible for returns, including:
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Gift Cards: Unfortunately, we cannot accept returns for gift cards.
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Final Sale Items: Any items marked as "final sale" at the time of purchase are not eligible for returns.
Initiating a Return
To initiate a return, please follow these steps:
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Contact Us: Reach out to our customer support team at Support@Community-TipTop.com to inform us of your intention to return an item. Please provide your order number and the reason for the return.
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Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions for returning the item.
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Pack and Ship: Pack the item securely in its original packaging and include the return authorization number on the package. You are responsible for the return shipping costs.
Refunds
Upon receiving your returned item and inspecting it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and reflected in your account.
Exchanges
If you wish to exchange an item, please follow the return process outlined above and then place a new order for the item you desire.
Our Advice
Please ensure you select the right size before purchasing. Also, be aware that some of our products are made in the USA, so if you're in Europe, shipping costs may vary based on your country's VAT.
Contact Us
If you have any questions or concerns about our return policy, please do not hesitate to contact our customer support team at Support@Community-TipTop.com . We are here to assist you and ensure your shopping experience with Community Tip Top is exceptional.
Thank you for choosing Community Tip Top. Your satisfaction is our priority.